On the February 11, 2020 ePayments Systems Limited (‘ePayments’) agreed with the Financial Conduct Authority (‘FCA’) to suspend all activity on its customer accounts. This decision was taken following a review, by the FCA, of ePayments anti-money laundering systems and controls, which identified weakness that required remediation.

We know this will be a very frustrating time for our customers. We apologise for any inconvenience caused and are working tirelessly to ensure improvements are made and accounts can be reactivated as soon as possible. During this improvement process, we want to assure customers that their funds are being safeguarded as normal. If you have any questions, please contact us directly.

Screen Scraping Plus

Screen Scraping Plus

About SS+

ePayments Screen Scraping Plus (SS+) is a service allowing Third Party Providers (TPPs) to access ePayments clients’ accounts. SS+ services include:

  • Account information services – view client’s e-Wallet balance, transaction history and transaction statement.
  • Payment Initiation Services – send outgoing payments from client’s e-Wallet.


In order to access SS+ services you must:

  1. Submit a request to enable ePayments SS+ services.
  2. Have a valid eIDAS certificate.

Accessing SS+

To enable SS+ services you need to submit a request via email to [email protected]. Your email must include the following:

  • Your company name and email.
  • Valid eIDAS certificate.

Once your request is processed, you will receive an email with the following information:

  • Staging SS+ website address.
  • Test accounts credentials to access staging SS+ website.
  • Live SS+ website address.
  • Document with instructions on how to use SS+ services.

After you received the email, refer to the document with instructions to begin using SS+ services.