On February 25, 2021 ePayments Systems Limited (“ePayments”) agreed an easing of the suspension of its activities, being the first step on the phased re-opening of the business, enabling customer refunds.

We know that this is welcome news to all of our customers. This will enable the first steps to be taken to enable access to existing funds held by customers, which remain available following this period of suspension. It is important that you now follow the process that is set out on the customer portal, or email communication, and provide us with the information requested.

Screen Scraping Plus

Screen Scraping Plus

About SS+

ePayments Screen Scraping Plus (SS+) is a service allowing Third Party Providers (TPPs) to access ePayments clients’ accounts. SS+ services include:

  • Account information services – view client’s e-Wallet balance, transaction history and transaction statement.
  • Payment Initiation Services – send outgoing payments from client’s e-Wallet.


In order to access SS+ services you must:

  1. Submit a request to enable ePayments SS+ services.
  2. Have a valid eIDAS certificate.

Accessing SS+

To enable SS+ services you need to submit a request via email to [email protected]. Your email must include the following:

  • Your company name and email.
  • Valid eIDAS certificate.

Once your request is processed, you will receive an email with the following information:

  • Staging SS+ website address.
  • Test accounts credentials to access staging SS+ website.
  • Live SS+ website address.
  • Document with instructions on how to use SS+ services.

After you received the email, refer to the document with instructions to begin using SS+ services.